Cool East Market - Security and Privacy Policies


Your privacy is important to us. We will not sell or rent your personally identifiable information or a list of our customers to third parties.

The Information We Collect

When you place a credit card order we ask for your:

    Name

    Address

    Shipping/Billing Address

    Email address

    Phone number

    Credit Card Information

How We Use Information

We use the information you provide about yourself when placing an order to confirm your order and contact you if any questions should arise. We do not and will not ever share this information with any outside parties.

We only add your email address to our mailing list IF YOU ASK US TO. Customers who wish to unsubscribe can simply email us with that request at sales@cooleastmarket.com and put 'Unsubscribe' in the subject of the message.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our web site uses SSL (Secure Socket Layer) technology to encrypt any personal information you transmit to us over the Internet. State-of-the-art technology that includes many layers of security is also used to handle your sensitive credit card information.

Paper records of credit card transactions from phone orders are kept in a secure location for the prescribed length of time according to the laws of Canada and Ontario at which time they are destroyed by shredding.

How to Contact Us

Should you have other questions or concerns about these security and privacy policies, please call us at 647-885-1976 (9 a.m. - 10 p.m. EST) or send us an email at: sales@cooleastmarket.com